Privacy Policy

Last Updated: June 1, 2026

This Privacy Policy describes how Meridian Envelope Solutions ("Meridian," "we," "us," or "our"), a Philadelphia-based business operating at meridianenvelope.com, collects, uses, and protects the personal information you provide when you visit our website or contact us.

1. WHO WE ARE

Meridian Envelope Solutions is the controller of personal data you provide through this website. We can be reached at:

Malik Shelton, Managing Principal 215-907-7790 [email protected] meridianenvelope.com Serving Philadelphia, New Jersey, Delaware, and the Northeast United States

2. WHAT INFORMATION WE COLLECT AND WHY

We collect personal information only when you voluntarily provide it through our contact and quote request forms. The information we collect and the reasons we collect it are as follows:

To respond to quote requests and project inquiries: Name, company name, email address, phone number, project location, project type, and any project details or drawings you choose to share.

To communicate about your project: Email address and phone number for follow-up communication regarding your inquiry, quote, or order.

To fulfill orders and coordinate delivery: Name, company name, project address, email address, and phone number for manufacturer coordination, order processing, and jobsite delivery scheduling.

To improve our services: We may use aggregated, non-identifiable information to understand how visitors use our website and improve our content and offerings.

We do not collect payment information directly — any payment processing is handled through third-party processors subject to their own privacy policies.

3. HOW LONG WE KEEP YOUR INFORMATION

We retain your personal information only as long as necessary for the purposes described above:

  • Quote requests and inquiries with no resulting order are retained for up to 12 months.

  • Information related to completed orders is retained for up to 3 years from the date of order completion for record-keeping and warranty purposes.

  • You may request deletion of your information at any time by contacting us directly.

4. WHO ELSE MAY RECEIVE YOUR INFORMATION

We do not sell your personal information to third parties. Your information may be shared only with:

  • Manufacturers and suppliers involved in fulfilling your order, for the purposes of production coordination and jobsite delivery scheduling.

  • Logistics and freight companies responsible for delivering product to your project location.

  • Our CRM platform (HubSpot) for managing customer communications and pipeline tracking.

  • Our website platform (Squarespace) for form submission processing and data storage.

  • Legal or regulatory authorities when required by applicable law.

All third-party partners we work with are required to handle your information responsibly and in accordance with applicable privacy laws.

5. YOUR RIGHTS

You have the right to:

  • Access the personal information we hold about you.

  • Correct any inaccurate or incomplete information.

  • Request deletion of your personal information, subject to any legal obligations we may have to retain certain records.

  • Opt out of any marketing communications at any time by contacting us directly or using the unsubscribe link in any email communications.

To exercise any of these rights, contact us at [email protected] or call 215-907-7790. We will respond to all requests within 30 days.

6. SMS AND PHONE COMMUNICATIONS

If you provide your phone number through our contact or quote request form, you consent to being contacted by Meridian Envelope Solutions via phone or SMS regarding your inquiry or project. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message or by contacting us directly.

7. COOKIES AND WEBSITE ANALYTICS

Our website uses cookies and similar tracking technologies through our website platform (Squarespace) and analytics tools to understand visitor behavior and improve site performance. This may include:

  • Session cookies that expire when you close your browser.

  • Analytics data collected by Squarespace regarding page visits and traffic sources.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

8. DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse. These measures include secure form submission through our website platform, limited access to personal data on a need-to-know basis, and regular review of our data handling practices. While we take data security seriously, no method of transmission over the internet is completely secure.

9. VOLUNTARY PROVISION OF INFORMATION

Providing personal information through our website is entirely voluntary. However, failure to provide required information such as your name, contact details, and project information will prevent us from responding to your inquiry or preparing a quote.

10. AUTOMATED DECISION MAKING

Meridian Envelope Solutions does not make automated decisions about individuals based on personal data, including decisions based on profiling.

11. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. CONTACT US

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Malik Shelton, Managing Principal Meridian Envelope Solutions 215-907-7790 [email protected] meridianenvelope.com

This Privacy Policy is effective as of June 1, 2026.

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